MTN Ghana has launched self-service kiosks to enable customers to carry out mobile money transactions, reports Citi Business News. The new model means that customers will not necessarily have to visit designated vending points to transact money transfer business. It is unclear how this will affect the number of merchants in operation.
The kiosks will allow customers to transact business even at odd hours and will enable them to withdraw money from an Ecobank or Stanbic account without an ATM card. This is because the system allows a customer to withdraw a token by accessing the account via his or her mobile money PIN. In addition, MTN customers can buy or change MTN SIM cards.,
In 2017, the total number of active agents reached 151,745 with transactions reaching 981.56 million worth GHC 155.84 million.